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Customer Service

Terms of Use

All contents of these pages are property of Radius Garden, LLC.  We grant you a royalty free license to use the photographs and other materials solely in connection with the marketing and sales or publicity of Radius Garden products.

Radius Garden does not designate you as an agent of Radius Garden and you may not claim to act on our behalf. You may not remove any symbol, such as ™, indicating intellectual property rights of Radius Garden, LLC.

All contents of these pages are:
Copyright © 2004—2013. Radius Garden, LLC. All Rights Reserved.   

Returns & Replacements

Radius tools are manufactured according to the highest standards.  Under normal usage and with good maintenance most of our products will last for a lifetime.

In the rare event that a Radius tool fails under normal use due to a manufacturing defect we will replace the product for the cost of shipping and handling after we determine, in our our sole judgment, that the tool was defective and was not abused.

To help us make this determination we will request photos of any defective product of sufficient quality to allow us to determine the nature of the failure.        

Contacting Us

Our support staff can most effectively be reached using the Contact Us form by clicking here.

If you feel you need to reach us by phone our number is 734-222-8044 M-F 9am - 5pm EST.